Returns & Exchanges
At Nuvio, we want you to love every piece you wear, which is why we offer a 30-day return policy for all items in their original, unworn condition. If your fit isn't perfect, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
Ship It Back
Drop off your package at any authorized carrier location; make sure to keep your tracking receipt for peace of mind.
Receive Your Refund
After our quality team inspects the returned garments, we will process your refund or ship your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing